Dear valued customers,
Due to the Coronavirus (COVID-19) restrictions imposed by the Australian and other governments, we have made the difficult but critical decision to suspend all tours scheduled to depart between March, and July 2020. Although restrictions are slowly easing in various regions around the world, it is unlikely travel will be advised by governments in the next few months.
Many of us have been looking forward to the holidays we’ve so carefully planned and it is for this reason that we are suspending holidays for short term. We restart our tours, most likely with additional health and well-being measures, as quickly as possible when it is safe to do so.
If you are feeling uncertain about travelling anytime soon, we are offering travellers booked on holidays departing between 1 August and 15 November 2020 the option to continue with their holiday as planned (if it becomes possible to do so) or the option to defer your holiday.
If you decide to cancel your tour we completely understand. The health and wellbeing of our customers and staff is our number one priority. If your tour date is booked inside our cancellation period, where our cancellation fees would normally apply, in this instance, we’re happy to offer a 100% travel credit with Snow Leopard Tours Pty Ltd, valid for travel until 30th April 2023.
You can also opt to transfer this travel credit to a friend or family member looking to book a group tour or tailor-made holiday with us also valid until 30th April 2023.
We thank you for your understanding and patience during this difficult time and look forward to welcoming you to our trip of a lifetime in the near future.
Please do not hesitate to contact us on 1300973734 or +61 400973734 if you wish to discuss further.
For the latest updates and travel advice on Coronavirus COVID-19 please check your countries travel advice.
WHO – World Health Organisation